Service Level Guarantees (SLA)

Last Updated: May 30, 2026

We believe in full accountability and transparency. CodeDhaara is one of the very few digital agencies that backs software engineering contracts with strict, measurable quality warrantees and service level guarantees.

1. Milestone Timeline Guarantee

We commit to the precise shipping dates specified in our SOW contract. If we encounter internal technical delays that push back a milestone delivery date, we apply a **SOW billing credit** directly to your next milestone cycle, unless the delay is caused by late assets submission or external API bottlenecks on the client side.

2. Core Web Vitals & Hydration-Safe Code

We build every web application using highly optimized Next.js static and dynamic routing techniques. We guarantee that all code delivered to production compiles with:

• Perfect FCP (First Contentful Paint) speeds: Achieved through removing initial load animations, optimized CSS loading, and dynamic server-side pre-rendering (SSG).
• Clean Hydration: Zero React hydration errors or static mismatch warnings on browser console paints.
• Agile Scoping: High-performance components built to scale.

3. Post-Launch Technical Support Warranty

All shipped production builds are backed by a **30-day technical warranty** that starts the moment your site goes live. We patch any compile-time errors, broken buttons, or layout rendering mismatches free of charge. We also offer dedicated ongoing SLA support plans for continued feature expansion, database scaling, and API migrations.